Terms of Service

1. About Us

Advenix Solutions Pk ("we," "us," "our") is a digital marketing company providing SEO, paid advertising, web design and development, content marketing, social media marketing, and related services to businesses in Pakistan.

• Registered business name: Advenix Solutions Pk
• Contact email: [email protected]

2. Services

We provide digital marketing services as described on our website, including but not limited to SEO, Google/Bing Ads management, paid social advertising, AI marketing automation, AEO, social media management, content marketing, video marketing, email marketing, web design and development, e-commerce growth marketing, CRO, and reputation management.

The specific scope, deliverables, timeline, and fees for any engagement will be confirmed in a separate proposal, quote, or agreement between us and the client before work begins.

3. Engagement Terms

• Services are generally provided on a month-to-month basis, unless otherwise agreed in writing for a specific project (such as a one-time website build).
• Either party may end an ongoing engagement with 30 days' written notice, as detailed in your specific service agreement.
• Project-based work (such as website development) will have its own timeline and payment milestones as agreed in the relevant proposal.

4. Account Ownership

For services involving advertising accounts (Google Ads, Meta Ads), analytics accounts, or similar platforms, these accounts are set up and remain in the client's name and ownership. We manage these accounts on the client's behalf during the engagement, but access, historical data, and ownership belong to the client at all times, including after the engagement ends.

For website hosting and domain registration, ownership arrangements will be specified in the relevant service agreement.

5. Fees and Payment

• Fees for services will be set out in a proposal or agreement specific to each client and engagement.
• Payment terms (invoicing frequency, due dates, accepted payment methods) will be specified in that agreement.
• Late payment may result in a pause of services until outstanding amounts are settled, as detailed in the specific agreement.
• Advertising spend (for services involving paid campaigns) is separate from our management fees and is billed directly by the relevant ad platform to the client's own account, unless otherwise agreed.

6. No Guaranteed Results

Digital marketing outcomes — including search rankings, ad performance, traffic, leads, and sales — depend on many factors outside our control, including market conditions, competition, platform algorithm changes, and the client's own business factors. We do not guarantee specific rankings, traffic volumes, lead counts, or revenue outcomes. We commit to applying professional expertise, transparent reporting, and good-faith effort toward the goals agreed with each client.

7. Client Responsibilities

To deliver services effectively, we may require timely access to accounts, assets, approvals, and information from the client. Delays in providing these may affect timelines and results, and are not attributable to us.

8. Intellectual Property

Upon full payment, clients own the final deliverables created specifically for them (such as website code developed for the client, written content, and ad creative), except where third-party tools, stock assets, or licensed material are used, which remain subject to their own licensing terms.

We retain the right to use general methodologies, non-confidential know-how, and (with client permission) completed work as portfolio examples or case studies.

Any proprietary tools, templates, or frameworks used by Advenix Solutions Pk in delivering services remain our property.

9. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of the engagement, and not to disclose it to third parties except as required by law or with the other party's consent.

10. Limitation of Liability

To the maximum extent permitted by law, Advenix Solutions Pk is not liable for indirect, incidental, or consequential damages arising from the use of our services, including lost profits or lost business opportunities. Our total liability for any claim arising from our services is limited to the fees paid by the client for the specific service giving rise to the claim, over the three (3)-month period preceding the claim.

11. Termination

• Either party may terminate an ongoing month-to-month engagement with the notice period specified in the relevant service agreement.
• Upon termination, the client retains ownership of their accounts, data, and any deliverables already paid for.
• Outstanding fees for work completed prior to termination remain payable.

12. Website Use

If you use our website (rather than engaging our services directly), you agree not to misuse it — including attempting unauthorized access, disrupting site functionality, or using content from the site without permission.

13. Governing Law

These Terms are governed by the laws of Pakistan, and any disputes arising from these Terms or our services will be subject to the jurisdiction of the courts of Pakistan.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

• Email: [email protected]
• Phone: +92 316 2010867